The following organisations requested copies of Open Lines during 1991-1992:
- Agent for Libraries of Oxford and Cambridge, Nat Library of Scotland, Trinity College, Dublin and Nat Library of Wales June 1992
- Action for Blind People Welfare Rights Officer July 1992
- Alzheimers’ Disease Society Sept 1992
- Barnet Money Advice and Welfare Benefits Unit
- Dec 1991-July 1992
- Barnsley Economic Development Unit Nov 1991-June 1992
- Welfare Rights Officer, Basildon Dec 1991-July 1992
- Belfast Law Centre Dec 1991-June 1992
- Birmingham Tribunal Unit Aug 1992
- Advice Centre, Blackburn May-June 1992
- Welfare Rights Service, Bolton Metro Jan-June 1992
- JB Priestley Library, University of Bradford Nov-Dec 1992
- Brighton Polytechnic Welfare Unit April 1992
- Citizens Rights Office, South Queensferry Dec 1991-Jan 1992
- Camden Tribunal and Rights Unit Nov 1991-June 1992
- Carers National Association April-June 1992
- Caring Costs Campaign July-Sept 1992
- Remembrances Office, City of London May-June 1992
- City University Library, London April-June 1992
- Cleveland Welfare Rights Service Sept 1992
- School for Advanced Urban Studies, Univ of Bristol Dec 1992
- Croydon Libraries March-June 1992
- Department of Employment Library April-May 1992
- Department of Health Library April-June 1992
- Derbyshire Welfare Rights Service Nov 1991-March 1992
- Dial UK Disability Helpline Feb-June 1992
- Edinburgh University Library June 1992
- Essex County Libraries May-Aug 1992
- Family Policies Study Centre Oct 1992
- Dept of Politics, University of Reading April-June 1992
- Centre of the Analysis of Social Policy,
- University of Bath March-June 1992
- Hammersmith and Fulham Libraries March-June 1992
- Winchester Reference Library May-Aug 1992
- Portsmouth Reference Library May 1992
- Southampton Reference Library May 1992
- Money Advice Section, Herts Social Services Jan-June 1992
- House of Lords Library Feb-June 1992
- Islington Welfare Rights Office Nov 1991-Jan 1992
- Local Govt Information Service, Kent April-June 1992
- Welfare Benefits Projects, Broadstairs, Kent
- Nov 1991-June 1992
- Kingston Library May-June 1992
- Lancashire Welfare Rights Service Jan-June 1992
- Leicester Welfare Rights Unit Dec 1991-July 1992
- Lewisham Welfare Rights Team Nov 1991-June 1992
- Serials Department, LSE Oct 1992
- Lothian Advice Shop, Edinburgh Oct–Dec 1992
- Manchester Welfare Rights Unit Dec 1991-June 1992
- Mushroom Independent Bookshop, Nottingham June 1992
- National Audit Office May-July 1992
- Newham Welfare Rights Unit Dec 1991-June 1992
- Nottinghamshire Local Govt Library June-July 1992
- Oxfordshire Library Service April-Aug 1992
- Policy Studies Institute June-July 1992
- Resource(Special Needs Resource Centres) Dec 1991-June 1992
- Shelter April-June 1992
- Crookesmoor Library, University of Sheffield Oct-Dec 1992
- SPRU, University of York Aug-Dec 1992
- Step One (Benefits Advice), Peterborough May-June 1992
- UCL Union June 1992
- Stockport Welfare Rights Unit Jan-June 1992
- Chief Executive’s office, Social Security Agency, Stormont Feb-Mar 1992
- Swansea Welfare Rights Resource Team Jan-June 1992
- Wakefield CAB Jan-June 1992
- Wallsend Money Advice Project Dec 1991-June 1992
- Wandsworth Welfare Rights Unit Sept 1991-June 1992
- Warwickshire Welfare Rights Service Jan-Aug 1992
- Westminster Reference Library March-June 1992
- Faculty of Law, Birmingham University Dec 1991-June 1992
- Wolverhampton Welfare Rights Unit Dec 1991-Aug 1992
- Employment Service July 1992